Shipping policy
Shipping Policy
Last Updated: August 11, 2026
Thank you for shopping with us. We aim to make your shopping experience simple, reliable, and convenient. Please read our shipping policy below for information about order processing and delivery.
1. Order Processing
* Orders are generally processed within 1–3 business days after payment confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.
* Once your order has been shipped, you will receive a shipping confirmation with tracking details, where available.
2. Shipping Time
We currently ship orders across India.
* Standard Delivery: Approximately 3–7 business days after dispatch.
* Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
* Remote or difficult-to-reach locations may require additional delivery time.
Please note that the estimated delivery time is not a guaranteed delivery date.
3. Shipping Charges
* Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
* We may offer free shipping on selected products or orders above a specified value. Any such offer will be clearly mentioned on the website.
4. Order Tracking
Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or your registered contact details.
You can use the tracking information to check the status of your shipment.
5. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply for re-delivery.
6. Delayed or Lost Shipments
Although we work with reliable courier partners, delays can sometimes occur due to circumstances beyond our control, including:
* Weather conditions
* Natural disasters
* Public holidays
* Courier delays
* Transportation issues
* Incorrect address or contact information
* Other unforeseen circumstances
If your order appears to be significantly delayed or lost, please contact our customer support team so that we can assist you.
7. Damaged Package
If you receive a package that appears damaged or tampered with, please contact us as soon as possible.
Where possible, take clear photographs or videos of the package and product before opening or using the item. This may help us investigate the issue with the courier.
8. Delivery Attempts
Our courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the order and that your phone number is reachable.
If the courier is unable to deliver the package after the applicable attempts, the order may be returned to us.
9. Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team:
Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
Business Hours: [Your Business Hours]
We are happy to help you with any shipping-related concerns